|
|
Q: What are the steps
for creating a slide
show?
|
|
A: The
steps to create a Creations by Euphone Slideshow: |
| |
-
See our
Packages & Pricing,
Slideshow Samples,
and
Song Ideas
to determine which package and slideshow-type will work best for
your event.
-
Fill out
an online
Order Form. Here, you'll provide your
contact information, choice for package size,
music, etc.
-
Within 24
hours, a consultant will contact you to discuss the details of your
slideshow (sending photos, payment, slide show personalization, etc.).
-
Before
sending your photos,
view our Planning
Guide page for tips and suggestions on choosing/scanning
photos, music, etc.
-
The hard
part is over! Your consultant will walk with you through the rest of the
process!
|
| |
|
|
Q: How do I send my pictures
to you? |
|
A: To avoid
sending their pictures through the mail, many clients prefer to scan their
own photos or take them to a local photo lab for scanning. We accept photos in
.jpg or .bmp format. If you do not have a scanner or other means of having your
photos scanned, we will be happy to scan your photographs. For tips,
suggestions, and guidelines for sending photos, visit our
Planning Guide
page. |
|
|
|
Q: How do I pay? What payment methods are accepted? |
|
A:
We accept personal checks and money orders, or credit card payments
through
www.paypal.com.
After you've completed your online
order form, a
consultant will contact you to make payment arrangements. If you
choose to make a credit card payment online, we will send you an email
invoice, giving you step-by-step instructions on how to pay through
PayPal which takes about 2 minutes. |
| |
| |
|
Q: What
are captions
and titles? |
A:
To make your slideshow more
entertaining and help the audience follow the story being told, you can
add captions and titles.
|
Captions:
|
A
label or quote next to one specific photo. |
|
Title: |
Text that introduces an entire group of photos. |
To add captions & titles to your slide show:
1. Do
not write
captions or titles on the back of photos or in the filename of digital images.
2.
Unless you're using an important quote or poem, it is best to keep your captions
and titles short and sweet! Fewer than 10 words works best.
3.
Include a Word document or send an email with the photo numbers next to the
caption or title.
|
Caption example: |
Photo #030 : Las Vegas Vacation, 2006 |
| Title
example: |
Photo #060-070 :
Bennie's college years |
|
| |
| |
|
Q: I've placed my order.
What happens next? |
|
A:
After we’ve received your
order form,
a consultant will contact you by phone or email. Your consultant
will walk with you through the creation of your video. Our goal is
to make the creation & design process enjoyable and easy-to-understand.
To explain the process further, we've created a "Planning
Guide" for you to refer to. |
| |
| |
|
Q:
How long will
it take to complete my project? |
|
A:
Once
everything has been received, typical production time is approximately 2
weeks. For information about "rush" orders, see the next question! |
| |
| |
|
Q: My event is in less than 2 weeks! Is
it too late to order? |
|
A: Don't
worry!
We accommodate rush orders! Any order needed in less than 10
business days is considered a "rush order.”
If you need to place a "rush" order, the
turn around time is approximately 3 business days. The charge for this
service is $50.
|
| |
| |
|
Q: Can I use copy-written
music? |
|
A:
In order for us to use copy-written music in your slide show, you must
supply the original CD (no CDR's) or purchase a copy via Rhapsody or
iTunes for 99 cents per song. Contact
us for more information on our music policy. |
| |
| |
|
Q: What
is photo color correction/retouch? |
|
A:
Photo color correction/retouch is included with every
package and allows each of your photographs to look its best.
Before creating your slide show, we make every effort to adjust the
colors, light intensity, contrast, etc. in your photographs. We
restore damaged or distorted photos, detail blurred images, and correct
over-exposed pictures. No matter the condition or quality of your old
photos, we'll do everything possible to bring them back to life!
See before & after samples |
| |
| |
|
Q: Can I get reprints of the color-corrected
photos? |
|
A:
Yes!
For just $10, we will send you a CD with your color-corrected
photographs! Take this CD to any photo lab and have reprints made in any
size.
These photos can be viewed, edited, and printed on your home
computer. Each Photo CD comes with a personalized label including your
name, photograph, and date of the occasion.
|
| |
|
Q: How will I project my slide
show onto a large screen? |
|
A: Projecting
the presentation onto a screen large enough for your audience to see
really depends on your preferences.
If you are presenting
your slide show during a wedding ceremony, consult the church where you
plan to marry. Several churches now have a full projection system
installed, and are able to project it onto a large screen. If you
plan on presenting your slide show somewhere else (e.g. at a hotel or
reception hall), speak with your representative from that establishment
first to see if they have the equipment available. . Several
hotels have a projection system that can be rented and set up for a
small fee. Also, several customers have opted to rent big-screen
televisions (check in your local yellow pages under "Television Rental")
that set up nicely at an anniversary celebration or rehearsal dinner,
depending on the number of guests.
If none of these
options work out for you, speak with your consultant about the
availability of renting a projector and screen from Creations by
Euphone. One may be available for local presentations. |
| |
|
Q: How do I know I'll
get what I pay for? |
|
A: We
understand your concern, and want you to feel as comfortable as possible
when choosing an Internet company to design your video. As extra
assurance, there are a few things we do to make sure you are happy with
the finished product: |
| |
 |
We encourage you
to view samples of our work before ordering. If you're unable to
view our online samples, we'll be happy to mail you samples of our
previous work. This will also give you ideas for your slide
show.
Contact us
to have a sample mailed to you. |
| |
 |
In every case possible, we ship videos well before the requested
delivery date. We allow this extra time so you're able to view
the finished product at home and make necessary changes before the
day of your special occasion. In the event that we made a
mistake with the finished product (which
is rare because we work so closely with you), we'll make changes
immediately and reship the new video. |
| |
 |
As an extra security, we accept credit card payments through
PayPal.com. Paying through PayPal is safe and secure for both
parties because there is a solid record of payment. In your billing
invoice, we include a statement that details the agreement of the
transaction - stating the terms of service between us. This
statement becomes an integral agreement and is stored in the details
of the PayPal transaction. |
| |
 |
We work very closely with you to make sure the finished product is
EXACTLY what you imagined it to be. :) Upon request, we will
provide you with a list of previous clients who would love to speak
with you about their experience with our company. |
|
